How it works

Book in a few minutes. Arrive with everything handled.

Here is how booking works at Gilson Property Group, from choosing your dates to your first morning in the home.

  1. Find your home

    Start at gilsonpropertygroup.com. Choose your dates and how many are coming, and the homes that are open appear with the price for your stay.

  2. Look closely

    Open any home to see every photo, the full description, and what it has. The price shown is your total, with taxes and fees included.

  3. Take the 3D tour

    Where a home has a 3D tour, you can walk through it room by room before you book.

  4. Book in one sitting

    Tap Reserve and add your details. Draw your signature with a finger or mouse, and pick your address from the list. Your card goes in on the same page, and your confirmation code appears right away.

  5. Finish up in your guest portal

    Your guest portal opens next. Verify your ID, add the other guests in your party, and your door code and arrival details are waiting.

  6. Plan the details

    With time before your stay, add any special requests. Grocery ordering opens seven days before check-in. Ski gear is delivered by Ski Butlers, so request it before the day you arrive. Oxygen concentrators, portable or in-home, can be requested for a quote.

Questions

Can I book from my phone?

Yes. Search, the reservation form, signature and card entry all work on a phone, a tablet or a computer.

Do I have to verify my ID?

Yes. The person who booked verifies their ID in the guest portal, and your door code is released once that is done. It takes about two minutes. On a computer, a QR code appears: scan it with your phone, photograph your ID and take a quick selfie, then come back to your computer. On a phone, follow the prompts. There is nothing to download.

How do I add the other guests?

Open Your party in the guest portal and enter each guest’s name and whether they are an adult or a minor. An adult who needs to verify gets their own secure link by text and email.

Where do I find the cancellation terms?

On our policies page, and in the agreement you sign when you reserve.

Read the policies

How do I reach a person?

Call our reservations desk at (877) 566-4595, or message the concierge from any page.