The Gilson Concierge

Your stay is confirmed. Now let's make it effortless.

Ski gear at your door. A private chef in your kitchen. Groceries in the fridge before you arrive. Every part of your stay, coordinated by one team, on one folio — you only ever deal with us.

Ski rentals fill first in winter — request as early as you like
Already a guest? Enter your reservation code + arrival date on the portal page — every service below lives inside your portal.
Find My Reservation →

Request in the portal

No accounts, no separate checkouts. Every service starts with a request in your reservation portal.

One folio

Ski, chef, groceries, transport — every charge lands on your reservation, itemized, one closing statement.

You only deal with us

No third-party invoices to chase. Every partner is coordinated by the Gilson team on your behalf.

Card on file

Approve, request, or add to cart. Charges settle on the card you already have with us — no forms, no re-entry.

Concierge Services

Everything we handle for you.

Pick what you want, when you want it. Every service on this page books through your Guest Portal.

Exclusive Pricing Most requested

Ski & snowboard rentals

Fitted at your residence by our Ski Butlers partner — delivery, on-mountain swaps, and pickup all handled. Gilson guests get preferred Ski Butlers pricing, exclusive to our portfolio.

  • Door delivery
  • Fitting on-site
  • Mountain swaps
  • Damage coverage
Altitude support

In-home oxygen therapy

For a good first night's sleep at altitude. Concentrator delivered to the residence by Peak Oxygen and set up before you arrive.

  • Peak & Summit
  • High Country on request
  • Delivered pre-arrival
Request in portal
New this season

Breck Grocery Delivery

Shop the store inside your portal — we shop, stock the fridge and pantry, and leave receipts on the counter before you arrive. Pantry basics, chef ingredients, kids snacks, wine, whatever you want ready.

  • Full grocery list
  • Chef basics
  • Pre-arrival stocking
  • Mid-stay reorders
See how it works ↓
Morning ritual

Morning pastry delivery

Fresh croissants, scones, and coffee-shop pastries hand-delivered to the residence the mornings you choose. Warm, in a bag, on the counter before anyone's up. Perfect first day, birthday morning, or every day of the stay.

  • Local Breck bakery
  • Pick your mornings
  • Coffee add-on
  • Kids treats
Request in portal

In-residence private chef

A vetted chef arrives, cooks in your kitchen, and cleans up before dessert lands. Set menus, custom menus, wine pairings on request. Book by 48 hours ahead.

  • Custom menus
  • Wine pairings
  • Dietary requests
Request in portal

Private airport transfer

Black-car service from DEN or Eagle-Vail to your residence. Weather-savvy drivers, multi-vehicle for larger groups, van options for gear.

  • DEN & Eagle
  • Multi-vehicle groups
  • Return trip
Request in portal

In-residence massage & wellness

Licensed therapists to your residence. 60 or 90 minute sessions, single or couples, morning or après. Book one for the group.

  • 60/90 min
  • Couples
  • Group bookings
Request in portal

Housekeeping refresh

Mid-stay housekeeping — beds turned, towels swapped, kitchen reset, trash out. Book as many as you'd like across the stay.

  • Full or light
  • Scheduled
  • Linens
Request in portal

Occasions & celebrations

Fresh floral on arrival, a signature chef dinner, a photographer for the family, a surprise setup — tell us what you're marking and we'll build it.

  • Bespoke
  • Milestone stays
Request in portal

Local guides & reservations

Dinner books that never open. Guides that only take referrals. Kids activities, first-tracks lessons, sleigh rides, distillery tours — we'll book it and put it on the folio.

  • Restaurants
  • Guides & instructors
  • Family activities
Request in portal
Breck Grocery Delivery

Arrive to a stocked fridge. Reorder from the couch. Shop the store inside your Guest Portal the same way you shop online at home — add coffee, eggs, kids snacks, a case of wine, whatever the residence needs. Our team shops, stocks the fridge and pantry, and leaves receipts on the counter. The residence is ready.

  • 1
    Build your list Browse the store inside your portal. Search anything — brand names, custom items, whatever's on your handwritten list. Add to cart.
  • 2
    Send the request One-time acknowledgment that your card on file settles the actual total after shopping. Same folio — no separate checkout each time.
  • 3
    We shop & stock the residence Our team shops, stocks the fridge with perishables, puts pantry items in the pantry, and leaves receipts on the counter. The residence is ready — walk in and the coffee’s already there.
  • 4
    Reorder anytime Ran out of coffee on day three? Add to cart from the couch. Same one-tap request, same folio.
How billing works: Groceries pass through at what we pay for them, plus a flat service fee shown in your cart before you request. Your card on file is charged the actual amount after shopping — no surprises, itemized receipts, on your closing folio.
Breck Grocery Delivery — the moment groceries arrive at your residence
Delivered by our team A real hand-off. Not a warehouse app.
How It Works

Three screens between arrival and everything handled.

1

Open your Guest Portal

Head to gilsonpropertygroup.com/reservation/lookup. Enter your reservation code and arrival date — no account to create.

2

Request or add to cart

Ski, chef, transport, wellness — request in one tap. Groceries — build your cart and send. Every request routes to the concierge team.

3

We handle the rest

We coordinate the partners, keep you posted in the portal, and everything settles to the card on file on one clean closing folio.

Good to know: Some services carry hard lead times — request as soon as your stay is confirmed so we can lock availability. The portal shows the cutoff for each service as you add it. Everything settles to the card on file on one closing folio — no third-party invoices, no OTA fees.
Talk to a human

The concierge is a call, text, or email away.

The portal handles most requests in a couple of taps. When something is bespoke — a surprise setup, a specific chef, a last-minute change to a booked service — the Residence Experience Team picks up.

Every request that comes through the portal is read by a real person on our team.

Reach the concierge

Call or text 877.566.4595
Concierge hours Tue – Sat · 9am – 6pm MT
Concierge office 224 S Main St, Breckenridge, CO